From your call to finding the source
- 1
Tell us what you smell or hear
Call or message us on WhatsApp and tell us where the smell or sound is, and whether the flame is weak or absent.
- 2
Ventilate and close the valve
Open the windows and close the cylinder valve or the gas meter, and stay away from any source of sparks or flame while you wait for the inspection.
- 3
We check with detection instruments
We inspect the hose, the fittings, the regulator and the indoor pipes with specialist instruments, and pinpoint the real source without cutting or breaking anything.
- 4
We identify the source and explain the cause
After the inspection we tell you where the leak is and what caused it, whether a cracked hose, a loose fitting or a broken pipe in the wall.
The leak can be found safely
- We find the source with instruments, without breaking anything
- We check the hose, fittings and indoor pipes
- We tell a fitting leak apart from a pipe leak inside the wall
- We take your request by phone call or WhatsApp message
- We inspect central networks and home cylinders
The service in Al Ahsa
In a city like Al Ahsa, most homes have gas networks for cooking and heating, and pipes run through the kitchen, bathroom, halls and walls. The smell may come from a loose joint in the kitchen, a faulty valve or a crack in an underground pipe, and you cannot tell the real source from the smell alone. Al Raya inspects the network with a sensitive gas detector, pinpointing the source without breaking walls or floors. The first check decides whether the problem is a joint that needs tightening or a pipe that needs repair or replacement.
Al Ahsa is a city in Al-Ahsa governorate in the Eastern Province, close to As Saifa District, Ayn Najm District and Al Muhammadiyah District.
The first things checked when gas smell is suspected are the joints, valves and connections in the visible gas network.
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What our customers say
- ★★★★★
شكراً لخدمتك الجميلة
- ★★★★★
شغلهم نظيف وسريعين ومحترمين الله يعطيهم العافيه
- ★★★★★
شركه ممتاز شغلهم كويس ويعطيهم العافيه
Reviews are shown as the customers wrote them, in Arabic.
Questions about Gas leak detection in Al Ahsa
A passing smell fades quickly after you ventilate, and usually appears when you light or turn off the hob. A leak smell returns after ventilation and stays even when the hob is off, and may come with a faint hiss at the fittings. Any smell that returns after ventilation needs instrument checking.
A weak flame without a smell usually comes from low pressure in the cylinder, a faulty regulator, or a blocked burner nozzle. But it may also come from a small leak that loses pressure before the gas reaches the hob. Inspection tells the two apart.
A rubber hose hardens and cracks over time in the heat and dry air, and is a cause that gas inspection specialists encounter often. But loose fittings and a worn regulator also cause leaks. That is why a full inspection covers all of these points, not the hose alone.
Open the windows and doors, close the cylinder valve or the gas meter, and do not touch any electrical switch or light a match. Leave the house if the smell is very strong, and let us know the situation on WhatsApp so we come prepared for the inspection.
A visible fitting can sometimes be heard or smelt when you get close. A pipe inside the wall cannot be found without specialist instruments. If the visible fittings are checked and nothing is found, the inspection moves to the indoor pipes.
Yes. A central gas network runs from a tank or meter through pipes in walls and ceilings to several points of use, so the whole route must be checked with instruments rather than a single point. A kitchen cylinder inspection starts with the hose, the regulator and the fittings directly attached to it.
Tell us where the smell or sound is in the house, whether you use a cylinder or a central network, whether the flame is weak or absent, and whether you have closed the cylinder valve. The clearer your description, the better we prepare with the right instruments for your type of network.
Natural gas has no smell, but a strong odour is added to warn you of leaks. If you notice this smell anywhere in your home, contact Al Raya right away, because only equipment testing will confirm it.
Say which room has the strongest smell, whether the odour is near visible pipes or spread through the house, and whether you have opened the windows. Mention any earlier work on the gas network if you remember it.
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