From your first call to a working pool
- 1
Describe what you see
Call or message us on WhatsApp and tell us whether the problem is with the water, the surface, the level or something else in the pool.
- 2
We inspect the whole pool
We look at the water, the surfaces, the joints, the tiles, the filters, the pump and the concrete shell to understand what is happening before we do anything.
- 3
We set out what is needed
We tell apart what needs cleaning, what needs filter work and what needs leak repair or a full renovation.
- 4
We carry the job through
We carry out the agreed work, whether that is cleaning and sanitising, filter servicing, leak treatment or a full renovation.
Your pool is in hands that know the work
- Regular pool maintenance catches problems before they grow
- We treat leaks and cracks in the wall and the floor
- We service filters and pumps to keep the circulation right
- We renovate old pools from the shell outward
- We take your request by phone call or WhatsApp message
The service in Ash Shuruq
Pools in homes in a district like Ash Shuruq need constant care because they run all season, and pool water is affected by heat, wind and dust. Regular checks include testing water levels, filters, pumps, pipes and joints, and looking for damp around or below the pool. A leak may come from a wall crack or joint, and damp may appear because of ground salts. The first check tells you the problem type and what is needed to fix it.
Ash Shuruq is a district in Al-Ahsa governorate in the Eastern Province, close to Al Muruj, Al Yasmin and Ar Rabie.
Leaks from seals and joints are common in pools in Ash Shuruq, because temperature swings make materials expand and shrink.
Our portfolio
What our customers say
- ★★★★★
شكرا على التواصل وصلو في اسرع وقت ممكن
- ★★★★★
شركه ممتازه
- ★★★★★
شغلهم نظيف وسريعين ومحترمين الله يعطيهم العافيه
Reviews are shown as the customers wrote them, in Arabic.
Questions about Pool maintenance & repair in Ash Shuruq
Evaporation is slow and steady, and it increases in hot weather and slows when the pool is covered. A leak drops the level faster, and the rate does not change with the weather or the cover. If the level falls quickly and consistently, the source is usually a leak in the wall or the floor, not natural evaporation.
The filter does not work alone: it needs the water chemistry to be balanced and enough flow from the pump. If the water balance goes off, the filter media becomes clogged or the pump pressure drops, the water goes cloudy even while the system is running. A sound filter and balanced chemistry work together, not as substitutes for each other.
No, a loose tile usually means moisture has reached behind the surface and broken down the adhesive. Left untreated, water works into the concrete shell, and that needs far more work than re-fixing a tile. A cracked joint carries the same risk.
When cracks multiply in the shell, plaster peels over large areas or leaks recur in more than one place, repeated patching does not treat the root cause. A full renovation starts from the shell and rebuilds from the inside, rather than laying a layer over a worn surface.
Yes, water leaking from the pool floor or walls can reach the soil under nearby foundations or seep into the walls of an adjacent structure. The longer it is left the wider the effect, which is why regular pool maintenance is a necessity for anyone who wants to protect the whole building.
Cleaning removes algae, deposits and scale visible on the walls, the floor and the waterline. Sanitising treats the water itself to deal with bacteria and unseen microorganisms. A pool needs both: a clean surface and treated water, and each depends on the other.
Tell us what you notice: whether the water is cloudy or has changed colour, whether the level is falling, whether there is a loose tile or a visible crack, and whether the filter or pump is behaving differently from usual. These details help us decide which service to start with, and the clearer your description the easier it is.
Track the water level daily in calm weather, as normal evaporation is not very large. If the level drops more than usual, there may be a leak in the floor, walls or pipes, so call Al Raya to find where.
Say when the pool was built, how many times you serviced it this season, where damp appears around the pool, and whether the water is clear or cloudy. Send a photo of the pool from outside and any damp spots on WhatsApp if you can.
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